How to Order
For all of our products
Please
email us or call us
and be sure to include your name, number and address on your message
so we can get back to you.
For our Specialty & Architectural Customers
Please include:
- quantity
- color
- size (in feet or inches)
- finish
- engraving (if applicable)
For our Monument & Memorial Customers
We serve hundreds of pre and post-need customers with grave markers, monuments,
memorials and mausoleums over the internet each year. Please don’t hesitate to contact
us, even if you are not in our immediate geographical area.
We understand that most of you are grieving and that it is emotionally difficult
to visit a dealer, pick out a monument and make a big decision that day.
We help alleviate that pressure by collecting as much information from you as we
can, providing you with a suggestion or two, and then you can share the information
with your loved ones in your home or via email (if your family is spread about).
This will allow you to make a collective, informed decision as a family.
The process works this way.
- You contact us by email or phone. Our customers find that email is easier because
they do not need to talk about their loss. They express that it is almost therapeutic
by using email because they can take the time to think about their loved one and
answer the questions we present them at their pace. There is no pressure to decide
right away.
- We then collect whatever remaining information we need, put together a sketch proposal
and send it back to you.
- You can then share that information with your family and discuss what changes you
would like to make.
- We then provide you with a price quote on the your “draft” of the stone. If you
agree on the draft and price, we take a deposit from you.
- We then send our "draft" to the design department, they draw a full scale design
of your stone and we send that to you.
- You either make changes or approve of the design and we send a copy to the cemetery
to make sure they approve also.
- Once all is agreed on, design-wise, we put the stone into production.
- Once your stone is complete we collect the rest of the payment and ship the stone
to your cemetery or setter, who will set the monument for you.
Our process is very streamlined and takes the pressure of the grieving family to
coordinate all these processes.
We look forward to serving all of our customers in any way we can. We pride ourselves
on going above and beyond in customer service and hope that you will consider
us for any granite need you may have. Thank you.